Normalcy in a nursing home? Doesn’t exist. Normalcy in healthcare? I’m still laughing.

However, for lack of a better word that’s what it feels like again. After a very hard start to 2013, things are slowly getting back to how it was. With the passing of residents brings the arrival of someone new and in my case, 7  new people. It was nice for a time to have those empty rooms. My work load was lighter, the general atmosphere was quieter. But it was weird. I’m used to yelling and noise and a full home. My workload has increased to its regular weight again and I like it.

When somebody new moves in, there’s almost always something to say about them. I never listen to what other people tell me about residents when it’s in the form of gossip. Seriously, gossip is not just for the pant suits and excel spreadsheets. It’s EVERYWHERE and I HATE it. The only thing I want to know in regards to someone new is the level of care they require, what illnesses they may have and anything else that may assist me in my task of taking care of them. I don’t want to hear that they have an awful disposition and are rude. My first thought to this extremely informative insight *insert sarcasm here* is WHY are they like this? First of all, they’re in a new place, with new people and are probably feeling alone and scared. If said individual has Alzheimer’s or any other form of dementia than that will impact their state of mind. The second thing I question is, how did YOU handle the situation? Did you show your resident that you were frustrated? Did you raise your voice? Were YOU rude to them? If your answer is YES than you’re an idiot and do not belong here.

Step out of your scrubs for a millisecond and try as best you can to put yourself in their position. Just TRY. These are people who are in the last home they will ever live in. The last bedroom they may ever sleep in. Their only keepsakes are black and white photos of a time when things were happy, when they were young and not worried about breaking a hip – a place where WE LIVE NOW. They cared for their families and put in their time in an attempt to make the world a better place, and it is my extreme pleasure and a privilege to take care of them.

So if a resident is ever rude to me – and it happens – I don’t get on my high horse about it. I smile, give them a hug and walk away.

It’s never failed yet.